A person reads it
Every message goes to the team that owns the answer — not an autoresponder, and not a queue that closes itself after a week.
Contact MarketCatalystAsk us anything you would ask the data.
Questions about coverage, a partnership idea, or press — send a note and it reaches the people who actually build the thing. We answer in full sentences, with the reasoning attached.
- 01Product & supportCoverage questions, data discrepancies, or anything the terminal is doing that it should not.Within one business day
- 02PartnershipsData providers, distribution, and teams who want the platform behind their own research.Within two business days
- 03PressCommentary, methodology questions, and anything about how a read is produced.Same week
After you send
What happens to your note
One thread, not five
We reply from a single address and keep the history in one place, so a follow-up never restarts the conversation from scratch.
Nothing resold
What you send is used to answer you. Your details are never passed to a third party or added to a marketing list you did not ask for.
Or just open it and look.
Most questions about the platform are answered faster by the platform. The terminal is open — the FAQs cover the rest.
MarketCatalyst is a data and research provider for informational and educational purposes only — not investment advice.